![]() ![]() We don't know how many times he paid for an attempt to retrieve one of the toys. Luckily nobody was in line behind him so he patiently tried over and over again to get one of the toys. Our youngest grandson had his heart set on getting a "Mario Brothers" stuffed toy. Then when the next two people took a turn each of the games showed exactly the same score. For example, two of our grandsons rode side by side on the motorcycle games. With the exception of the basketball games, none of the other games in the video game area seem to have anything to do with a real skill level. My husband and I played games and also spent a lot of time observing our grand kids playing games. One of the other reviewers said they thought the games were rigged and I have to say from our observations we have to agree that it certainly looks that way. My husband was there with our son and his family on a Saturday and he said it was a "mad house." So crowded. We were there on a weekday morning after school had started in this area and so the games were pretty accessible for our out of town family. Main Event does fit the bill for indoor entertainment when you want to get out of the heat. ![]() I know I wouldn't repeat with my money, glad I found out almost for free.We had grand kids in town at the hottest time of the year in Phoenix and were trying to find things to do indoors to balance out with time in the pool. The effort it took to try and have fun was pretty much spoiled by the lack of competence by the staff. I still had another coupon, but why waste my time any further. We went to play those game cards and left. Ended up being given 2 $10 game cards by the staff since they couldn't figure out why the $25 coupon wouldn't work. Had to flag down a bartender as they kept walking past us. Decided to go sit at the bar and have a drink while they figured it out. I hadn't used it once, let alone all of it. Took it back to the staff member and was asked if I was certain I didn't already use it all. Went to try and use the card and it said no balance. It spit out a card and then gave me an error message on the screen. Took it over to the card bank and followed the instructions. For the inconvenience, staffer gave me a $25 game coupon. No so great, several games weren't working. ![]() I told them to check with a party coordinator since they would know what to do, and right off, they fixed the problem and issued me a 1 hour free play card. The coupon was provided to all participants of the group event by Main Event. Went back up to turn in another coupon that was provided and they said it was missing a bar code. May be the way they are supposed to be and the lanes at my usual alley are just bad, but I got used to it. Got there and was passed around to 4 different desk locations before they finally gave up on applying one of my coupons for a free hour of bowling and just sent me to a lane and said they would figure it out later. We received a refund at 4:55 from Jay QuinĪfter missing out on a group event, I was given a bunch of coupons to go out to Main Event on my own with my wife. We had a difficult time locating available staff before during or after the assault. This needs to be addressed and behavior monitored. I was here hoping for a nice afternoon and not to be assaulted. I’m a fifty year old man and a professional. As we walked away a large woman from the group said- glad your wife saved your life. My friend got back and was able to push a few of the almost dozen people to secure my safety from this group. The group was all wearing matching black shirts with two words in neon on the front and began yelling cursing and physically assaulted me. I spoke louder as there are several games, noises making it hard to hear and the group surrounded me and asked my I was yelling. One of the persons got in my face and began to yell at me about claiming to own the machine. There were several of the same machines available and I said I was on it and waiting for something. A group of about eight people approached around 445- 450 pm and wanted the machine. While my friend was notifying the staff about a basketball game which was not working- I stayed by the machine to keep others from using is and losing funds. Was here today with a friend and a group of thugs made the visit a complete disaster. ![]()
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